Complaints

Complaints

Complaints - Help us to improve even further

All our activities, structures and processes are designed to eliminate all errors. However, should you have cause for complaint within the framework of your project, please contact us immediately. We will take great care to find an optimum solution for your concerns.

We have established exacting quality standards for our brand products, which are verified and improved on a continuous basis thanks to our professional quality management system. Our suppliers are also obliged to comply with stringent quality standards, which we also ensure by carrying out checks on a regular basis.

However, should you have cause for complaint, contrary to expectations, do not hesitate to contact us immediately using our complaints form. We also regard each complaint as an important source of information which enables us to improve our products and services for you even further.